September 2, 2022
Franklin Towers Update
Dear Franklin Towers Residents;
As the week is coming to an end, we want to keep you informed regarding our restoral efforts, update you with our plans moving forward and also give a few friendly reminders to everyone.
We were able to come up with a solution that not only removes the power cords from the hallways but will also allow residents to have minimal power inside their units. While this will allow residents to use lights in their units, power the refrigerator and even plug in a fan, we want to make sure that residents understand that you are not permitted to use any A/C unit, microwave or stove.
Crews are working floor by floor to complete this temporary work, so once your floor has been completed, staff will be coming by to collect all extension cords, and battery lights, as well as disable any unnecessary breakers, including the stove. Please note that if any resident is found to have tampered with their disabled breakers, it will be treated as a serious lease violation. As stated previously, if any household has additional needs for any type of emergency medical device, please contact the office and we will make arrangements to accommodate this need. This is an emergency situation, if air conditioners or other heavy loads are connected or breakers are turned back on for stoves, we will enter the unit to disable or remove those devices.
- Needed parts arrive today and full restoration of power is expected next week
- There is insufficient power for a hot plate (but if you have a croc pot you may use that)
- The nice folks at Preble Street will continue to provide 3 meals daily for all residents who are without full power to units.
- PHA expects to be able to provide Hannaford’s cards in the amount of $100 to replace any lost food next week and we have also had staff going door to door to help complete DHHS Emergency SNAP benefits applications, which will add additional SNAP benefits for those who lost food due to the power outage. If you have not completed an application for this, you can visit the office on the 1st floor, and we have applications available.
- PHA is going to be offering a 20% credit for all residents in good standing, based on the number of days until power is fully restored. The credit will be issued and applied to October 2022 rents. Please note this means that you will still need to pay your September rent timely
Some friendly reminders
- Please make sure to treat all staff, onsite contractors and volunteers with respect. We do understand that this has been a stressful week, but our staff is working very hard to keep all residents as comfortable as possible. We will not tolerate abusive or threatening language or actions towards any of our staff.
- Our contractors are working very hard to get power restored to all floors as soon as possible. There are times in which they need to utilize the elevator to get heavy equipment and/or supplies up to the floors to complete their work. Please be mindful and allow them the use of the elevator when needed. The sooner they can get needed tools and equipment up to the floors, the sooner they can get power restored.
We appreciate your continued patience during this process. If you have any additional questions, please feel free to contact us.
Director of Property Management
Portland Housing Authority